Certification Resources for Expanding Your Skills

Increase Your Work Order Opportunities

The broader your skill set, the more diverse projects you can handle across TechLink's nationwide network. Here are proven certification programs that will expand your skills and open up new revenue-generating opportunities. 

Digital Signage Certifications

Digital Signage Experts Group (DSEG)
Website: https://www.dseg.org/dseg-certifications/
Build expertise in digital display technologies, content management systems, and interactive signage installations.

AVIXA CTS-I (Certified Technology Specialist - Installation)
Website: https://www.avixa.org/certification-section/cts-i
Industry-recognized certification for audiovisual system installation, including digital signage and display technologies.

Video Surveillance Certifications

Axis Communications Learning Portal
Website: https://www.axis.com/learning
Comprehensive training on network video surveillance systems, IP cameras, and video management software.

SIIT CCTV Course and Certification
Website: https://siit.co/courses/cctv-course-and-certification/178
Specialized training in closed-circuit television installation, configuration, and troubleshooting.

ESA (Electronic Security Association) Training
Website: https://courses.esaweb.org/
Professional development courses covering security system installation and integration.

Low Voltage Certifications

BICSI Cabling Installation Certification
Website: https://www.bicsi.org/cabling-installation
Industry standard for structured cabling installation, from copper to fiber optic systems.

FOA Certified Fiber Optic Technician (CFOT)
Website: https://www.thefoa.org/cfot.htm
Essential certification for fiber optic cable installation, splicing, and testing.

ETA International Fiber Cabling Certification
Website: https://www.etai.org/fiber_cabling.html
Hands-on certification program for fiber optic installation and maintenance.

Network Certifications

CompTIA Network+
Website: https://www.comptia.org/en-us/certifications/network/
Foundational networking certification covering installation, configuration, and troubleshooting of network infrastructure.

CWNP (Certified Wireless Network Professional)
Website: https://www.cwnp.com/it-certifications/
Specialized wireless networking certifications for Wi-Fi system installation and optimization.

Ready to expand your capabilities? Visit these certification websites to explore your options and start building the skills that will help keep your calendar full of varied and interesting work. Once you have completed your certification, please upload it to the documents section within SIMPL or send it to Recruiting@techlinksvc.net.

Get McDonald's Certified!

Interested in digital signage and other various installation work for the Golden Arches? If so, you'll need to be certified by McDonald's for us to route you this lucrative work. Please let us know if you're interested in becoming certified by filling out our request form.

We’ll then send you more information regarding the certification process.

TechCenter Forms: Essential Documentation

The TechCenter Forms section contains important documents that can improve your payment experience and ensure compliance with TechLink requirements.

Action Items for Technicians

New to TechLink? Complete the Workers' Compensation Exemption form if applicable in your state.

Want faster payments? Set up Direct Deposit first, then consider ExpressPay if you prefer quicker payment with a small fee.

Workers' Compensation Exemption

Link: Workers Comp Form
Required form for contractors who are exempt from workers' compensation requirements in their state. This certifies that you're not subject to workers' comp laws where you operate.

When you need this:

• If your state doesn't require workers' compensation insurance for your business type
• Must specify your state and reason for exemption
• Required for contract compliance

Submit to: recruiting@techlinkservices.com or upload to the portal

Direct Deposit Agreement

Link: Direct Deposit Form
Set up automatic deposits to receive your payments faster and more securely. This form authorizes TechLink to deposit payments directly into your US bank account.

Key requirements:

• Must use a US-based bank (no international accounts)
• No prepaid accounts (Venmo, PayPal, CashApp not accepted)
• Tax ID on file must match your bank account
• Requires voided check or deposit slip

Submit to: techpay@TechLinksvc.net

ExpressPay Agreement

Link: ExpressPay Form
Get paid in just 7 business days instead of waiting for standard Net 30 terms. This optional service requires Direct Deposit setup first.

How it works:

• 6% fee for invoices up to $2,000
• Graduated fees for invoices $2,001-$10,000 (6% on first $2K, 8% on remainder)
• Amounts over $10,000 don't qualify for ExpressPay
• You choose which invoices to expedite
• Must have US bank account for ACH payments

Submit to: TechPay@techlinksvc.net

Having the right forms completed ensures smooth payments and keeps you compliant with TechLink requirements.

August Technician KPI Review

A Recap of the Incredible Work That You Do!

In our continuous effort to support and celebrate your achievements, we're providing a monthly technician Key Performance Indicator review. This segment dives into key metrics from the last month, offering insights into our collective successes and areas for growth.

Average Work Order Value

$312.68

Highest Work Order Value

$18,408.42

Completed Work Orders

2,702

Overall On-Time Arrival

80.4%

Portal Confusion? Let's Clear This Up!

Hello sunshine,

I've been getting lots of questions about which portal to use for different tasks, and I totally get the confusion! We have two amazing systems, MOBI and SIMPL, but they each have their own superpowers. Let me break this down in simple terms so you'll never wonder "which portal do I use?" again.

MOBI Portal (Mobile App)

Think of MOBI as YOUR personal workspace. This is where individual technicians manage their own information.

What you can edit in MOBI:

• Your contact info - Phone number, address, email, and emergency contacts
• Your skills - Add or remove skills

How to get there:

1. Open the MOBI app
2. Tap your name/headshot in the main navigation
3. You'll see "Details" and "Skills" sections

Perfect for: Individual technicians who want to update their personal information or add a new skill.

SIMPL Portal (Web App)

Think of SIMPL as the COMPANY headquarters. This is where installer company owners manage business operations, AND where both owners and technicians can access more detailed account features.

For Company Owners - Managing Your Business:

Company Details section (found in main navigation):

• Details - Edit company contact information
• Address - Update billing and shipping addresses
• Documents - Upload and review company paperwork
• Accounts - Add and manage all your technician accounts
• Notifications - Set up company-based email alerts

For Everyone - Managing Individual Accounts:

Edit Account section (click your name in the top right corner):

• Details - Edit your personal contact information
• Address - Update your physical address
• Skills - Add or remove your technical skills
• Notifications - Control your personal email and mobile alerts

Quick Decision Guide

Do you need to update your phone number or skills?
✅ Use MOBI app (quick and easy on your phone)
✅ OR use SIMPL web portal (Edit Account section)

Is the company owner managing multiple technicians?
✅ Use SIMPL web portal (Company Details section)

Want to control your notification settings?
✅ Use SIMPL web portal (Edit Account section)

Need to upload company documents or manage billing?
✅ Use SIMPL web portal only (Company Details section)

The bottom line? Both portals are designed to make your life easier, not more complicated. Now you'll know exactly where to go for what you need!

Keep shining,
Cindy

Follow Us On Our Social Channels

Stay connected with TechLink across all our social platforms! Follow us on LinkedIn, Facebook, X, and Instagram for the latest updates, insights, and innovations from our team. Let’s connect and grow together!

Technician Quiz Reminder

These tests are not mandatory, but some of our new and current clients are requesting verification of knowledge and skillsets. We'll be using the test results to update your skillsets and assign work orders for these clients. The tests can be taken over, and over, and over again. So, why not pass them and be eligible to receive more tickets?

Thank You From the TechLink Team!

You've reached the end of this edition of our newsletter, and we can't let you go without a huge thank you! Your professionalism and dedication are what make TechLink stand out in this competitive industry. It’s because of your hard work and commitment that we continue to grow and succeed, keeping our clients satisfied and our projects on track.

We truly value your contributions and are grateful to collaborate with pros like you. Here's to more successes and continued partnerships. Remember, you are a crucial part of our team, and without you, none of this would be possible.

Thank you for everything you do!